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  • Roger Shand
  • outlook-fix-resource-center2986
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  • #9

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Created Jan 28, 2026 by Roger Shand@roger91m884423Maintainer

Troubleshoot Outlook for Windows issues

Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. Customers with only a 3rd party email address set up as the username of their Microsoft Account will be asked to Fix Outlook Support add a 1st party Microsoft alias to their account before accessing Outlook.com.

Learn how to get more out of your connection with Outlook.com. We've streamlined search to make it easier than ever to find what you're looking for. The new Outlook Attachment Preview feature lets you see your pictures and files without leaving your inbox.

If you are still facing the same issue, it means your PST file is damaged. If you want to repair your corrupted PST file, opt for the Cigati PST Repair Tool. It will recover the corruption from your desired PST files.

A damaged or corrupted Outlook user profile is a common reason for "Outlook won’t open" errors. Creating a fresh profile can provide a clean slate for Outlook to start. Outlook stores all your email messages, meetings and events, contacts, and tasks in data files. You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors.

If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. If the troubleshooter can't fix your issue, or if you'd like to fix it yourself, see the next section.

A lot of times, a user will click on something by accident and change their view and be unsure of how to get it back. Do you have another machine you can try to duplicate the problem on, preferably with a configuration that is as close to possible to the machine that has the problem? Identifying patterns helps to diagnose what the problem might be. To update your password in Outlook, see Change or update your email password.

Select a contact or contact list to view details in Fix Outlook Support the contact card on the right. You can also select multiple contacts—for example, to send an email to the selected contacts. Microsoft has its own tool for automatically scanning and correcting Office when things go awry.

I want it to open automatically whenever I open my laptop. Occasionally, classic Outlook tries to run a process in the background. Auto-archive, sending and receiving a very large attachment, or running some of the other mailbox tools can all be done in the background. Check the status bar at the bottom of the screen to see if another process is running.

At the top of the message list, you can choose how you want to view the list. See Working with message folders in Outlook.com to learn more about available folders. This Fix Outlook Support article describes how to set up multi-factor authentication (MFA) for Office 365 users.

You can run the Inbox Repair Tool (scanpst.exe) to scan your Outlook data files and repair errors. Where outlook is Fix Outlook Support installed there is an application called SCANPST.EXE. You can also try typing "run" in the search bar, and then enter outlook.exe /safe into the run bar.

So, we have produced this Fix Outlook Support list of general things to try to resolve your problem in Outlook. Having trouble connecting to your email from Outlook on your desktop? Follow these steps to let Outlook diagnose and fix errors in your Outlook mail profile that might be causing the issue. To import contacts from other email services, export contacts, or clean up duplicate contacts, select an option from the Manage contacts menu. Use the People page to find, view, create, and edit contacts and contact lists. To learn more about managing contacts in Outlook.com, go to Create, view, and edit contacts and contact lists in Outlook.com.

If you can't choose any of the menu options, type inside an email message, calendar event, or contact, Outlook may have frozen. There are three steps you can take to try to get Outlook working again. We recommend setting Windows Update to automatically download and install recommended updates. Bug fixes, new features, and performance enhancements are released regularly. There are a number of possible reasons for Outlook to behave this way.

If you are having issues sending email, this might be due to validation issues with your Microsoft Account. We're aware of an issue where some users see the error message "Your message can't be displayed right now". Microsoft has released a Windows Hotfix file to remove the contacts folder synced by the Teams app. This fix will also lead to a reduction in the total number of contacts on your contact list. We will ensure that all information is retained and only contacts with matching information in all fields will be cleaned up. To check if you have received the fix, review your contact list to confirm duplicates have been removed.

Sometimes, when you’re using Outlook, it might ask for your confirmation before doing something. For example, if you try dismissing all reminders, Outlook might show a message asking, ‘Are you sure you Fix Outlook Support want to do that? ’ You’ll need to choose an option for Outlook to continue. To troubleshoot the "Outlook Won’t Open in Windows 10" error, try these solutions.

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