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  • Mirta Maxie
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Created Oct 31, 2025 by Mirta Maxie@mirtamaxie8024Maintainer

How do I fix my Outlook not receiving emails? updated 2025

If you're having problems setting up your email in classic Outlook, we want to help. Find solutions to common problems or get help from a support agent. If you can't open Outlook, or Outlook disappears or crashes, one of your add-ins may be to blame or you may need to update Outlook. You can give feedback by selecting Help from the top menu, then Feedback. If your mailbox is full, we won't be able to reply to your request.

If you have a large number of items in any single folder, you may experience performance issues during certain operations. For more information, see Outlook performance issues when there are too many items or folders in a cached mode .ost or .pst file. When you install Office, an Inbox Repair Tool (SCANSPST.EXE) is also installed on your PC. The Inbox Repair Tool can resolve issues by scanning your Outlook data files and repairing errors. If your antivirus software includes integration with Outlook, you may experience performance issues.

I’m not certain to which post you’re referring, but everything that’s been tips for solving Outlook stuck problems mentioned so far can be done directly by the user. No elevated permissions are required to do any of these steps. If I run an online repair and reboot her PC it will usually work for a day or two. Kinda at a loss at this point, I am thinking about wiping the PC and starting again. This article explains how to resolve problems with Microsoft Outlook hanging, freezing or crashing.

The Lost and Found folder contains any folders and items recovered by the repair tool that Outlook can't place in their original structure. Have you got to know about some efficient methods that can be used to repair Outlook Mac? If you have the right approach, you can make all kinds of proficient changes.

We also released a new rule that corrected the wrong campaign verdict for all impacted customers during the incident. Availability has recovered, and engineers are investigating the root cause and identifying problematic servers. The team is sweeping all remaining capacity to identify and address residual issues. You can easily go with the manual as well as the professional method. As you tips for solving Outlook stuck problems can see the manual method seems to be very complicated and lengthy, so you can directly go with the third-party tool to solve the common Outlook errors. In the end, users should choose a method or procedure that they are totally comfortable to perform it.

Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications. Use the uninstall troubleshooter to uninstall Microsoft 365, Office 2021, Office 2019, or Office 2016 from your Windows PC. If you have Outlook in your startup folder, remove the shortcut from the startup folder. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. TrustedTech delivers unbeatable customer service, with experts in licensing and high-level technicians always on-call to answer your tech issues in-depth. Our Account Managers and Distribution Team fulfills orders quickly and efficiently, giving our customers digital downloads in record time so they can move on to their next big project.

ScanPST mostly validates and corrects errors in the internal data structures of a .pst file. Therefore, structures such as BTrees and reference counts, are checked and repaired as necessary. These low-level objects have no knowledge of the upper-level structures, such as messages, calendar items, and so on, that are built upon them. If you cannot import the Newname.pst file into Outlook, unfortunately you have lost all the information tips for solving Outlook stuck problems that is not in the Lost and Found folder. After you run the Inbox Repair tool, you can start Outlook and recover repaired items. Optionally, you can try to recover additional repaired items from the backup personal folder.

Get Help has troubleshooters for classic Outlook for Windows you can run for many common scenarios, tips for solving Outlook stuck problems such as Outlook startup or profile setup problems. These often help resolve issues without the need to contact support. Get Help has troubleshooters for Microsoft 365 you can run for many common scenarios. If a troubleshooter is available for your issue, select Start to run that troubleshooter. Microsoft has its own tool for automatically scanning and correcting Office when things go awry. You can read about it and then run the Microsoft Support and Recovery Assistant to see if that helps.

If so, wait a short time (usually two or three minutes) to see if Outlook starts working again. Sometimes you’ll open Outlook and then for no apparent reason, it will freeze or tips for solving Outlook stuck problems shut itself down. There are quite a few different causes for this, but one of the most common is a defective add-in. Here’s how to disable add-ins in Outlook even when it keeps crashing.

Read on to find out how to fix common Outlook problems below. This library of articles provides guidance to troubleshoot and fix errors that you may experience when using Classic Outlook for Windows. For a complete list of articles, browse the navigation pane on the left, or use the search box above the pane to filter by keywords and find help with a specific issue. If you're trying to set up an iCloud account, follow the steps in Add or manage an iCloud email account in Outlook. Then, each item in your calendar folder is checked for known problems that can cause unexpected behavior, such as meetings that seem tips for solving Outlook stuck problems to be missing.

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